Mobile Network Operators
Faced with an increasingly complex environment, Mobile Network Operators (MNOs) value third-party logistics providers that meet their specific logistics needs, such as
Reliability:
- Reliable and transparent supply chains to prevent sizeable missed revenue opportunities from delays or loss of contracts
Flexibility:
- Supply of in-fashion handsets is often limited (and demand highly seasonal), so these are often on back-order and receipts need to be processed very rapidly
- Operators frequently run campaigns that increase throughput
- Drive towards a portfolio of Value Added Services for differentiation in a commoditising market (e.g. premium kitting, call centre, loan phones during repair)
Security:
- Physically small and portable high value items are prone to theft
- Confidentiality: avoid leaking valuable marketing information to the competition (e.g. single user sites)
Cost-effectiveness
- Increased competition drives operators to reduce their total supply chain costs
- Increasing emphasis on customer service
CEVA Logistics offers the MNO solution to meet these specific MNO needs:
